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VDMA - TÜV DIN ISO 9001

Support forms

If you have a problem with one of our products, please fill out the following support form. We will handle your request immediately.

Cameras


Please fill out the coloured fields in any case! HTML-Code and Links are NOT allowed!
Name
Address
Telephone
Fax
Email
Camera model
with chassis (0) without chassis (1)
card version (2) onboard memory (M)
colour (C) monochrom (M)
other
Important information!
The information about the serial number and the used driver version are important for our support team. Please insert this data if possible.
Serial number
Driver version
Purchase date
Purchased at
Wanted usage
Is our demo programme "uEye Demo" running? yes no
First time installation? yes no
Camera suddenly fails? yes no
Description
Has been checked the camera on antoher PC?

yes no
Short description of the problem
PC
Type
Motherboard
CPU
RAM
VGA-Card
Type
Memory
SCSI-Controller yes no
Network yes no Type
USB onboard? yes no
USB insertion card? yes no Type
Operating system
Win2000 WinXP
Service pack:
Linux
Versions nr.
Notes
Data Protection

IDS treats your personal data in strict confidence. Your data will be used for our own purposes and will not be given to third persons.
 
IDS IMAGING DEVELOPMENT SYSTEMS GMBHDIMBACHER STRASSE 674182 OBERSULMPHONE +49(0)7134 - 96196-0FAX +49(0)7134 - 96196-99
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